Hyatt House Portland/Beaverton

Very Poor
Traveller Type: family with young children
  : Nothing
  : My family and I booked this hotel while we were making a huge move to Florida. I went to check into the hotel with my 4 kids and I noticed that I had lost my only card, therefore had to cancel and thank goodness we had one more night available in our home. I quickly drove back and found my card thankfully under some moving boxes! I quickly rebooked as my husband made his way to Florida and I went to check into the hotel the next day very late after a whole day of moving stuff into pods and cleaning, and they wouldn’t let my check in because it was marked as “suspicious “. I showed the lady at the front my ID and still wouldn’t accept it. They did not notify me earlier in the day that they had to cancel my reservation yet waited until I arrived to alert me. Having 4 overly tired kids I had to quickly look for somewhere else to stay. Would not recommend this location of Hyatt.