Church Street Inn Ascend Hotel Collection

Wonderful
Traveller Type: young couple
  : Heart of the city - great friendly staff
  : Hot water floor 2 in the far corner room - took forever to get warm enough to take a shower - it never really got hot.

Wonderful
Traveller Type: young couple
  : Location was the reason for choice as it is in the heart of EVERYTHING!! Breakfast available very close.
  : We thought housekeeping would make an attempt to enter the room during our stay. We had to ask for more towels, coffee, toilet paper as no one entered the room that we could tell doing our stay.

Poor
Traveller Type: young couple
  : Staying at the Church Street Inn was a mixed bag for our recent stay.Let's start with the 5-star aspects of our stay:1. Ciara, front-desk receptionist was friendly, informed, and went out of her way to make our stay wonderful. (and she shared with us her choice for the best shrimp and grits - right across the street)2. Location/location/locationThe Church Street Inn was in the perfect spot to explore and enjoy all that Charleston has to offer. Excellent restaurants (lots of them) nearby, Charleston Market across the street, and all kinds of entertainment/tours right outside the front door. Perfect for those of us without a car.3. The outside garden was beautiful. We found ourselves relaxing by the fountain, reading our books and relaxing after a long day of sight-seeing.4. We liked having a kitchen to make morning coffee.5. The beds were comfy.
  : Now the not-so-good (2 star rating):1. The room was very dated and looked like it hadn't been refurnished or updated since the Inn was built in the 1980s. Towel racks were loose and hanging by a thread, the coffee table was sticky from overuse, cords exposed, and carpet truly ugly and dirty.2. Even though we asked for maid service to make up our room the first full day we were there, we were disappointed that nothing had been done while we were out. We did ask again the next day and were happy to have our room made-up.3. The bedroom was up a very steep flight of stairs. Even though we saw in the description that the rooms were "townhouse style" we were dismayed by the difficulty of climbing them. We were grateful that we were able to make it up and down safely. And the lighting above the stairs was linked to a switch by the kitchen. Luckily, we brought flashlights and were able to navigate the stairs after turning off the lights down below. And carrying suitcases up the stairs was a difficult task. (I realize that the Inn can't change the steepness of the stairs, but it certainly should be mentioned in the description of the room)

Wonderful
Traveller Type: family with young children
  : Location, close to downtown and city market.
  : Inflated prices for 4th of July weekend.

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : bed was great , third time there , the location is the best , loved it
  : towel bars and toilet paper despensers were hanging off the walls , the courtyard was terrible , it used to be nice , the furniture was rusty , the fountain wasen`t working , paint spilled all over the ground ,the place has gone downhill since the last time I was there

Wonderful
Traveller Type: family with young children
  : Location and Room Type

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple