Holiday Inn Charleston Historic Downtown an IHG Hotel

Very Good
Traveller Type: review category business travellers
  : The staff was great. The breakfast was the best I have ever had in a hotel.
  : The shower door was about to fall off . The bed linens was damp.

Wonderful
Traveller Type: review category business travellers
  : Fun interior design, excellent desk staff, comfortable bedding, located close to free trolley to downtown

Wonderful
Traveller Type: review category business travellers
  : staff was awesome, location was great as well.
  : no late checkout. 10am is just to early for people to be knocking on your door as a business traveler. I dont mind paying more to be there until 1 pm.

Good
Traveller Type: young couple
  : Clean
  : Questionable area location …homeless sleeping on the sidewalks

Pleasant
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : The hotel was convenient and within walking distance to everywhere we wanted to go. Tons of shops and restaurants on nearby King Street. A little further walking distance, and you can make it to the French Quarter and the bay area. The room was a good size and the balcony was a nice addition. Bed was comfortable and they provided plenty of pillows. AC worked very well on the 107 degree heat index days. The pool was very nice as well. We were able to enjoy an hour relaxing in the cool waters one hot afternoon.Hotel staff were always kind and friendly.
  : Parking was annoying. The only option was valet, or a broken parking meter that you were only allowed to stay at for 2 hours, but no way to pay that meter. Valet was relatively quick, but there were always 2 or 3 people trying to pick up their car at any given time and usually only 1 valet person working. The only other issue we had was finding globs of someone elses hair in the shower and spread out throughout the bathroom. The room also had a funky smell. We sprayed it multiple times but every time we came back in from outside the funky smell was back.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : The location
  : The staff was non-communicative.I was kept in the dark about the daily cost of my stay in the Hotel. I was not given my Folio at checkout.I am billed for two guests instead of the single guest that I am, but I am told that Bookings.com has not contacted the property, despite promising me that it did.

Very Good
Traveller Type: young couple
  : Location was good, walked to most places and free bus stopped out front.Breakfast was good and staff were lovely. Bed was comfortable.
  : A small thing but shower water pressure/ shower head was not good.