Econo Lodge Charlotte Airport Area

Very Poor
Traveller Type: young couple
  : Absolutely nothing! We felt unsafe and did not stay. The outside appearance was dirty and run down. We could not enter the lobby - at 3:00 in the afternoon there was a sign on the door to use the night window. Upon reaching that window, there was another sign indicating that Internet and TV services were out and no indication of when , or if, it would be restored. The reservation listed free breakfast as one of the amenities - from what I saw I would not dare eat anything prepared or served there. I called the customer service number and was able to reach a live person. However, the conversation ended as soon as I identified myself and stated my problem. I am not sure what happened, but the person to whom I was speaking did not respond. The line was open, but there was complete silence on the line. After several minutes, I hung up. We then drove around until we found someplace safer and cleaner to stay.
  : Everything - see response aboveWe felt unsafe and did not stay. The outside appearance was dirty and run down. We could not enter the lobby - at 3:00 in the afternoon there was a sign on the door to use the night window. Upon reaching that window, there was another sign indicating that Internet and TV services were out and no indication of when , or if, it would be restored. The reservation listed free breakfast as one of the amenities - from what I saw I would not dare eat anything prepared or served there. I called the customer service number and was able to reach a live person. However, the conversation ended as soon as I identified myself and stated my problem. I am not sure what happened, but the person to whom I was speaking did not respond. The line was open, but there was complete silence on the line. After several minutes, I hung up. We then drove around until we found someplace safer and cleaner to stay.

Good
Traveller Type: family with young children
  : It was nice and comfortable

Wonderful
Traveller Type: family with young children
  : It was super convenient, clean, had a mini fridge and microwave, and even a sofa. Big plus for me- smoking rooms that don't smell like it!
  : The desk people could be a tad more friendly. They weren't rude or mean, just kind of brusque

Fair
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Nothin at all it rained by the time I got my room and lost my belongings on that property
  : I had to wait 4 hours until they cleared guess check out and I really want my money back

Poor
Traveller Type: with friends
  : It was close to the Bank of America Stadium
  : It was very nasty and most of the outlets do not work

Fair
Traveller Type: family with young children
  : The company I had with me, and the Doobie Brothers and the Eagles were amazing!
  : No TV or internet during our stay. Bummer! No pizza delivery either!

Very Good
Traveller Type: family with young children
  : I was able to check-in and immediately get into a room. The people working the desk were helpful.
  : It was loud.

Very Poor
Traveller Type: young couple