Homewood Suites by Hilton Chattanooga - Hamilton Place

Wonderful
Traveller Type: Family with Young Children
  : Location was excellent, breakfast was good. Staff was friendly and helpful.
  : Nothing, beds could be updated but not bad

Very Good
Traveller Type: Business Traveler
  : Front desk staff was very friendly, welcoming, and gracious to our large group at check in and out. The kids were ecstatic that the hotel had a basketball for them to shoot some hoops (near the pool) for a few hours as a destressor before heading to a regional swim meet downtown Chattanooga that night.
  : Breakfast display and choices were wonderful, clean, and well kept! Had lots of varieties of different protein for us as a traveling swim team spending 1 night in Chattanooga. One kitchen staff was EXTREMELY RUDE when I grabbed a few breakfast plates for the swimmers since they were still asleep during breakfast hours after a late night at competitions. I thought breakfast closed down at 8:30am when I made a beeline through at 8am with 1 other parent I was traveling with to help me out. The older black woman working in the kitchen rudely commented how she was the only person working, I politely asked her to repeat assuming she was speaking to me. I filled up 4 places with each plate holding 2 omelettes and 5-6 slices of bacon then made my way back to the room to check on the kids. As soon as the swimmers (4 grown boys , ages 11-15) woke up, they made their way into the eating area to get their beverages (milk/juice/coffee), the same black woman working in the kitchen was on our tails glaring at us as we stood in line with 3 other hotel guests waiting to use the ONE waffle maker. As the 4 boys were using the waffle maker, the same black older woman working the breakfast bar pushed her way through the children to snatched up the ONE cup the 4 boys were using to poured the waffle batter into the waffle maker. I felt discriminated and unwelcomed as the elderly black kitchen staff greeted other hotel guests of her same skin color but the children were treated like criminals as they filled their plates proportionately for their growing size. The children were respectful when getting their breakfast and quietly waited for their turn using the ONE waffle maker as well as cleaned up after themselves before heading back to their room to get ready for checkout. The shampoo and conditioner bottles were empty but it wasn't a big deal when we asked front desk staff for the bottles. We could feel every metal springs in the pullout couch.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Breakfast was good and the room was comfortable. The location was close to the freeway and other restaurants. The staff was friendly and very helpful.
  : Everything was good.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : It was neat and clean with wonderful staff
  : Sofa bed needs a softer mattress

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Traveling as Couple
  : Location convenient to interstate and restaurants.
  : Not enough utensils for cooking in the kitchenette, very uncomfortable Love Seat. No Chair in room . Not enough towels, soap or toilet paper. It had an electric ionizer sitting on the kitchen table when we got there to remove odors from the room. The breakfast was cold. Need I say more this was the Hilton from Hell.

Disappointing
Traveller Type: Traveling as Couple
  : It was close to Texas Roadhouse.
  : Was very disappointed in the quality of the breakfast. It was disgusting. The room was suppose to be a non smoking but it smelled like a smoking room.

Very Good
Traveller Type: Traveling as Couple