Courtyard Memphis Collierville

Wonderful
Traveller Type: Traveling as Couple
  : I love the area, the hot tub, the view and how we had access to shopping and eating areas near..
  : n/a

Disappointing
Traveller Type: Traveling as Couple
  : Excellent lighting in the parking lot and visible security patrols. Staff was pleasant.
  : Renovation is underway with hotel currently in disarray. Dated and worn bathroom with cracked tiles in shower and damaged door that cant close. Overcrowded and extremely noisy lobby upon arrival. Absurd $350 credit card hold upon check in for 1 night.

Good
Traveller Type: Traveling as Couple
  : Rooms were big, spacious and clean. Overall quiet floors of the hotel. Neighborhood was very quiet.
  : The floor we were on is under renovation, its a big construction mess - literally with like tools out and an empty hallway with materials all over. It didnt affect our room, our room was very clean and quiet but I wish at check in I would have been warned about that because its a bit jarring to get lost walking down empty room hallways. Also, booked a king - arrived at 6pm and told they only had double bed rooms left. Like how does that happen? Check in counter also didnt tell me about that room change. All these things are fine, I just feel jilted nobody just gave me a simple heads up what was happening I had to discover and inquire about everything myself.

Wonderful
Traveller Type:
  : The staff was very friendly and helpful. Gloria greeted us and informed us about the facility. We were going to a family reunion and she remembered and asked us about it the next day. All the staff was friendly which makes such a big difference.
  : The breakfast was really delicious but they didnt have enough staff. I waited about 30 minutes just to order and almost another 20 for my meal.

Poor
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : Our room was large, modern and clean. I like that I could get coffee in the lobby.
  : The elevators are being renovated and look rough. This is probably not the fault of the hotel but the information about the room that I booked was not accurate. I booked a king bed room and got 2 queens. My booking also said breakfast included and it wasn't. You have to order breakfast from the bistro in the lobby.

Pleasant
Traveller Type:
  : The staff was very pleasant and the hotel was clean.
  : I arrived late (my flight was late). It was after midnight. I was exhausted. It took more than 30 mins to check in. First the computer needed to be fired up (slowly), then they had trouble inputting my credit card info. Painful.

Pleasant
Traveller Type:
  : construction was going on at the time didnt no they would be working on the weekend was very loud nosy had to move rooms

Very Good
Traveller Type: Traveling as Couple
  : It was comfortable and felt safe.
  : Our room was right across from the elevators. We could hear the dinging sound of the elevator at all hours. The $350 incidental hold seemed excessive.