Quality Inn Crossville Near Cumberland Mountain State Park

Pleasant
Traveller Type: family with young children
  : The breakfast and breakfast area was the highlight of this stay. Arena, the hostess, was great!
  : For some reason, I was put in a handicap accessible room. The manager said it was what I requested through this site?? Not what I show. Highway noise, smelly room and loud HVAC unit made for an uncomfortable stay.

Good
Traveller Type: group
  : Breakfast was good. Worker was very friendly and helpful
  : The. Room. Stayed so cold even after turning a/c up

Good
Traveller Type: family with young children
  : Staff and location good. Had to ask front desk how to use shower. They had breakfast but we couldn't participate because my husband is handicapped with mobility issues and you had to go down 15 steps to 1st floor where the cafeteria was and back up the steps to get back to room. That needs to be noted on information page

Good
Traveller Type: review category business travellers
  : Convenient location. Nice size room.
  : Parking was tight.

Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers

Fair
Traveller Type: family with young children
  : Need more options for breakfast...I was there for my grandsons baseball games at the State championship and the day my reservation ended I went to the desk and asked if I could get a late checkout and if we win id like to extend my stay for an extra day she said that I could do that. We lost so I called her at about 10 minutes after 10, just like the other parents did that she let them get the late checkout, but when I called she said she couldn't give me the late checkout because she went ahead and booked the room for the extra day at 7 that morning. She doesn't need to be worried about me ever staying there again because I won't ever!!! Instead of me traveling back with his team my grandson and I was forced to travel alone or lose the money that she charged me and that wasn't an option at the time. Im disabled and only get SSDI so instead of losing $15(for late checkout) I would have lost over $125. So NO I was not satisfied especially when the night clerk told me she could of cancelled it and not charged me but for the late checkout.
  : Have the clerks more noligable, and refund my money!! Because she should of never checked me in at 7am when she was just supposed to check me in after I let her know if I would be staying another night

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children