SOVA East Downtown Dallas

Very Good
Traveller Type: review category business travellers
  : From check-in to check out, it was absolutely wonderful. On the 1st day, I was greeted with a smile. Water was ready for me after walking in the hot sun. I missed all the activities sponsored by the hotel, but it's a really social hotel.as stated in their advertising. Every time I walked in out the door, I was recognized. The hotel itself is beautiful, well kept, smells nice, and the room was just the right size and comfortable for me. There are no windows in the room, but I didn't feel closed in as i thought i would. The ambiance in the hotel and room is so amazing! I recommend SOVA. Learn their system ofthings so your stay is even better!
  : I asked to have my room cleaned daily, and I didn't get 1 day of cleaning. I texted it, and when I checked in, the final question was asked what I needed,I asked for daily cleaning of my room. The day I asked for a steamer, I asked that my room be cleaned, but it never happened. I was at a convention daily, so when i got back, I needed fresh linen. I guess I should have made sure that morning before leaving, I needed to remind someone. I got charged for it as well. Also,I had to keep fixing the toilet because sometimes it wouldn't flush completely. I loved the room, but these two would be my negative.

Pleasant
Traveller Type: solo traveller
  : It was cheap.
  : The room was loud so hard to sleep as it’s next to one of the hotel’s laundry or staff rooms, there is no sound deadening at all in the room.

Very Good
Traveller Type: solo traveller
  : The property is located on the corner of commerce central and close to downtown. It has a few really nice bars n restaurants across the street. Parking was easy but not included with the room. The room was “micro” but clean and comfortable. Two people can not fit in 216 comfortably. Hotel resembles hostel European travel. Pack light and you’re good! I wish the lights for the bathroom was independent of the room lights. It was either too bright or too dark
  : No separate light switches. No fan for the bathroom steamed the whole room while showering

Pleasant
Traveller Type: solo traveller
  : Good location. The staff was super friendly.
  : It was not clean especially in the bathroom. No window in the room.

Pleasant
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : It was clean that was about all I liked.
  : The ac unit made a terrible noise and made it so uncomfortable and we were unable to sleep. They moved us to another room but in that room the ac unit didn’t blow well so it was hot. We didn’t have any fridge to keep items cold in the room or a microwave to heat up food. Everything was a no. No we don’t have parking, no we don’t have a microwave, no we don’t have a way to keep items cool.

Very Good
Traveller Type: solo traveller
  : It was clean, tidy, and great customer service. Rooms were small but perfect for my needs and I was aware they would be before I booked. Really close to plenty of restaurants for a great feed. I would definitely stay there again.
  : I can't really fault anything apart from the fact my room had no window. Nothing major.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : Good location in the heart of Downtown Dallas, clean room, friendly front desk personnel.

Wonderful
Traveller Type: solo traveller