Tru By Hilton Frisco Dallas Tx

Very Good
Traveller Type: solo traveller
  : Excellent location. Very good cleaning.
  : The mini refrigerator is not cold enough.

Very Poor
Traveller Type: family with young children
  : Good location close to shopping, restaurants and highways. Seemed to be a safe area.
  : The price was way too high for the poor quality. We reserved two rooms. One smelled like a wet dog and there was hair all over the bed. The other room did not have a properly functioning air conditioning unit and it was over 100 degrees outside. We killed multiple roaches and when I called the front desk, nothing was done to correct the situation, was only told they would contact the manager to get an exterminator. The breakfast area was filthy and tables sticky, food was not tasty at all. Trash all in the lobby that reeked of Lysol. There was only ONE ice machine for the whole hotel and no ice was available, even if you had a container to get any which was not provided. The pool closed at 10 but there were people out there swimming, yelling and drinking after 11:00 pm which is technically during “quiet hours”.