Armory Quarters B

Wonderful
Traveller Type: Traveling as Couple
  : The location is perfect considering the amount of traffic that makes it's way downtown. Everything is within walking distance.
  : What I didn't like was while booking my reservations the website under "Pets" says FREE, pets are allowed no extra charge. However, when we arrived and upon checking out, we received emails that say $35 pet fee payable in cash upon check out in envelope marked payments. We specifically booked this due to free pets, because we had to bring our dog with us on this trip. Needless to say, I'm not paying the $35 dollar charge. Get you website right and don't hit me with another charge upon arrival, that's not cool!

Wonderful
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : perfect location vs restaurant and city at walking distance.overall house style.Quietness.Parking lot.well equipped.
  : bed sheets (synthetic) and quilt are of poor quality.Bathroom floor rug shld be replaced.Surprised we had to remove bed sheets and trash before departure not usual for a Booking.Rent not suitable for people with limited mobility or young children (stairs type)

Poor
Traveller Type: Family with Young Children
  : It had some character.
  : 1. Massively under-air conditioned. 2. No A/C in middle bedroom upstairs. 3. Incredibly hard to get the address and entry information. When I called 30 days out to retrieve I was told to call back within 48 hours. When I called back day of I was told to go to some booking.com app by the host. I asked her for the address and she spoke so fast I could not capture it. I asked her again and she was annoyed with me. I asked her how to get into the unit and she again referred me to "emails sent to you by booking.com" for which I had no emails and I was driving. When I asked her for the code again to help me she was again very annoyed. Finally she texted me the door code but that text didn't have the address. Then I get another text with address but not door code. Chaos. 4. Mean, angry, rude host expressing constant annoyance when I ask simple questions like "what is the address?" and "what is the door code to get in?". Instead of telling me, she goes into a big rigamarole about some booking.com app to make me feel stupid and incompetent. I've never heard I needed to use that app and have zero emails from booking.com other than original confirmaton, which DOES NOT HAVE the door code and I was driving, so could not read the invoice. Why make customers feel bad? Why not just give them the address and door code *without* running them around? 5. Top bedroom bed had an odd mattress that you could feel a line/ridge across it. 6. Unit wants YOU the paying guest to strip the beds and help with that part of housekeeping.

Good
Traveller Type: Family with Young Children
  : The location is close to town and the historical areas, but we drove, the "hills" down and back up are steep, we would not have made it! The house is historic and has interesting features like a narrow spiral staircase to the second floor.
  : There was really nothing to dislike. An fan in the bed room at the top of the stairs would have been nice as it was hot and neither of the window units adequately reached that room.

Very Good
Traveller Type: Traveling as Couple
  : The location, historical aspect of the house. The kitchen was nice and big.
  : The steps upstairs to the bathroom and bedrooms.

Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : It is a beautiful, charming, clean property. Check-in with code is smooth. Location is walking distance into downtown Harpers Ferry. Air conditioning is working and vital to the stay in July. Outdoor patio is an additional bonus. Price is absolutely fair.
  : There is an odd tension between a 'check-out' checklist and a request for tips for the cleaning people. Guests are told to strip beds, load and start the dishwasher, empty the garbage, etc. That is all fine, but the repeated references to a tip envelope just seem a bit tasteless in combination with that. We were worried about being charged extra for 'failing' this checklist, and it absolutely ruined our last hour on the property. As we drove away, we still worried about whether we left a fan on, or whether we took everything from the refrigerator. We did not leave a tip, and as people who typically do that, we felt guilty. I want to emphasize that this is a fabulous place, but the messaging or policy about check-out can be improved.

Very Good
Traveller Type:
  : Location was great!