SpringHill Suites by Marriott Orlando Lake Buena Vista South

Disappointing
Traveller Type: young couple
  : The breakfast was good. The location was mediocre. Food spots close by.
  : The breakfast was not warm enough.

Very Good
Traveller Type: family with young children
  : Readily available activities for guests to enjoy at their leisure.
  : Beds were very worn and lumpy.

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : Staff is friendly and polite, having a mini market was also very helpful. The location was good for us since is was close to the parks and to other amenities.
  : Rooms were not very comfortable, at first we got a room with a sofa cama that was terrible, luckily we were able to switch to a double bed room.

Wonderful
Traveller Type: family with young children

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : My kids thoroughly enjoyed the 3 pools, mini golf, and the cool ice cream machine in the lobby. Fantastic for kids and spending a day at the pool to relax. LOTS of places to eat and shop and we went to Seaworld and Universal and loved to stay in this area. Breakfast daily was good and well kept/clean. Free parking is a huge plus.
  : I have to say, I did not consider this a "Marriott" hotel as it did not have the same quality BUT it was a decent hotel for the price and all it included. It needs to be renovated/updated. Booking.com said wifi was free but I had 2 charges on my card even after I paid in full including taxes. When I contacted the hotel they DID NOT help me and booking.com also did not help me. The hotel said the charges were for taxes and wifi. BE CAREFUL and watch your credit card bill. If they would have had the decency to assist with these charges they would have gotten a higher review. It's sad that the manager at the hotel did not handle this and I am disappointed with booking.com as well as they state that wifi is free and taxes were included in my paid in full up front months in advance costs. I sent several messages to the property and to booking.com and weeks left unresolved.

Very Good
Traveller Type: family with young children
  : Breakfast was great , location was very good. Staff very friendly.
  : Some furniture needs to be replaced. Lamps in room were in very bad condition. TV remotes need to be changed or at least cleaned. They were sticky and felt dirty.

Pleasant
Traveller Type: family with young children
  : Close to the parks, clean, nice amenities.
  : Breakfast was ok. Stood in line to make waffles while some people were making 5-6 at a time. There needs to be a max on the number made by each person. The room was hot and humid, or cold and humid. A/C was crap.

Very Good
Traveller Type: family with young children
  : Breakfast was decent, scrambled eggs were subpar. Cheese omelets or eggs scrambled less hard would be much better. Or hash browns instead.
  : Maybe an option to waffles, if crowded the line is too long and it takes 2 1/2 minutes per waffle. Maybe pancakes as an option.