Courtyard by Marriott Knoxville Downtown

Wonderful
Traveller Type: solo traveller
  : I did not eat at the hotel but that was a nice option. the location was excellent for walking around downtown. parked my car in the hotel garage and didn't use it again until i left to go home. they allowed me to leave it in the garage past check out time so i didnt have to pay for public parking again.
  : there was a parking fee that i wasnt aware of until i got there. i think it was $20. however it did hash out the next day by being able to leave it there past checkout. i didnt have to drive to a public parking lot and pay.

Pleasant
Traveller Type: young couple
  : Lobby was nice
  : Room was small and not very clean did not like no door on shower water got everywhere need to extend glass some parking was ridiculous added expense after already being overcharged for a tiny room

Pleasant
Traveller Type: family with young children
  : Breakfast was ok. Nothing special. Rooms were clean. Location was nice.
  : Shower pressure was low, bed was uncomfortable, curtains let a lot of street light day and night. No room service. Bar downstairs for food was slow. No pool or hot tub. Expensive. Parking, food and rooms are expensive.

Wonderful
Traveller Type: group

Fair
Traveller Type: young couple
  : It was conveniently located to our destination. We found the parking system very convenient. The bed was very cozy and the room spacious. It worked for what we needed it for for one night
  : When we came to check in the woman who did so was very soft spoken and hard to understand. She informed us our room wasnt ready 20 minutes til check in. Another woman had to come over and assist her in finding one that was. She also struggled with our booking due to it being a 3rd party company. She failed to explain any of the ways we were going to be charged for our stay such as parking, the damage hold etc etc. She did not instruct us on using our key for the elevator or other amenities. I am very unhappy with the fact we paid so much for a stay at such a prestigious chain of hotels and there wasn't even a breakfast included in the stay. Breakfast can be purchased separately but is not inclusive. Even the most questionable places I've stayed have had muffins and fruit for grab and go options. The shower looked like it had sat unused and not wiped down for awhile. In-between the door and the tiling was black gunk. We did not use the shower due to this. Thankfully we only stayed one night. There are no vending machines on each level or anywhere other than items for purchase at the front desk. Having to go all the way downstairs and talk to someone at all hours is inconvenient. I expected more for the price. Unless it is convenient we will most likely not be staying at a Marriot location again

Pleasant
Traveller Type: review category business travellers
  : Location, size of the room.
  : The staff at reception were rude and incompetent. In 5 nights stay my room was cleaned only once!

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers