La Quinta Inn by Wyndham Las Cruces Mesilla Valley

Very Poor
Traveller Type: solo traveller
  : Absolutely nothing. The whole stay was horrible. I feel like I wasted my money. I want a refund.
  : Absolutely everything could have been better. The facility was disgusting. My room was unpleasant. I want a refund.

Disappointing
Traveller Type: review category business travellers
  : The rooms are nice sized. Pool was finally working, so got to sit out and enjoy
  : The breakfast used to be good. This time it was cold sausage and congealed gravy. My key card wasn't working, so had to hunt the hotel for someone.

Poor
Traveller Type: family with young children
  : I had a place to sleep
  : They didn’t take credit card

Very Poor
Traveller Type: family with young children
  : Nothing, the property was terrible. Drug infested area that left me feeling very concerned for not only safety but for my vehicle. I didn't sleep because of how worried I was, and the place was filthy, the provided NO amenities, and even the bar of soap (1 bar) was the tiniest I have ever seen. The room was very warm, and our a/c unit was LOUD, not to mention the a/c in the front desk/building was completely broken (online reviews indicated this had been going on for a while). I asked for towels, and they gave me a MAX of 5 HAND towels. Pool was disgusting, and the staff were sketchy. The property is clearly being used as apartments for folks in the area, which is always a concern because you could smell them cooking in their rooms (fire hazards). The only thing nice I can say is there were no bed bugs.
  : Nothing, the property was terrible. Drug infested area that left me feeling very concerned for not only safety but for my vehicle. I didn't sleep because of how worried I was, and the place was filthy, the provided NO amenities, and even the bar of soap (1 bar) was the tiniest I have ever seen. The room was very warm, and our a/c unit was LOUD, not to mention the a/c in the front desk/building was completely broken (online reviews indicated this had been going on for a while). I asked for towels, and they gave me a MAX of 5 HAND towels. Pool was disgusting, and the staff were sketchy. The property is clearly being used as apartments for folks in the area, which is always a concern because you could smell them cooking in their rooms (fire hazards). The only thing nice I can say is there were no bed bugs.

Poor
Traveller Type: family with young children
  : The front desk lady was nice
  : Location, smell, the problems

Wonderful
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : Staff was friendly and helpful.
  : Security was lacking. No card needed to enter the back outside door from the parking lot because the breaker bar was missing and unable to secure. Not a feel-safe or feel-good good neighborhoodOlder unkempt part of townPeople roaming the streetHomeless tent on one corner of the property-not the fault of the hotel-just life circumstanceIn the room.Mirror dirtySticky bathroom floor Sheets soiled on one of the two bedsBedspread soiled on the otherTelevision unplugged, and when we moved the dresser to plug it in food and debris found on floor behind itRemote not working-however staff brought us a new oneTorn and worn out curtains Hallways were so very sad and in disrepair Carpets faided, worn, torn, and soiled with mud, dust and moreWe were weary from driving all day and arrived too late and exhausted to move to another hotel.