Holiday Inn Express & Suites - Las Vegas - E Tropicana an IHG Hotel

Wonderful
Traveller Type: family with young children
  : The room was spacious and very clean, with modern furnishings. The location was good and allowed us easy access to the Strip. I'd definitely stay there again.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: with friends

Poor
Traveller Type: family with young children
  : Staff was not prepared at all. No towels anywhere, room was half clean and no soap or shampoo and conditioner.

Very Good
Traveller Type: group

Fair
Traveller Type: young couple

Disappointing
Traveller Type: group
  : I’m not sure why but the entire time I we stayed there the lobby smelled like stool. At first I thought the deck attendant just passed gas when we where checking in but the smell stayed the entire four day stay. Also the room I was staying in wasn’t properly cleaned. There was hair left in the shower and an old coffee pod left in the keurig. I asked twice for our room to be. Leaned up during our stay and it didn’t happen even once. They also didn't have and soap for the bathroom. They kept saying they were going to get a new shipment but never did.

Very Good
Traveller Type: with friends

Wonderful
Traveller Type: family with young children
  : Room was nice and comfortable and the included breakfast was a plus. You could tell it was clean because the common areas smelled of disinfectant. Front desk staff were very accommodating when I asked for more coffee pods. Nice pool area although I did not use it during our stay I felt both the pool and jacuzzi and both were warm. No resort fee but they do charge $12 a night for parking. I would stay here again.
  : There was one problem during our stay that was quickly resolved but in the middle of the night. I got an alert from my credit card company around 2 am that there was a charge for over $2000 trying to be made on my card. Turns out a mistake with decimal point placement was trying to charge me $1200 a night for parking. I called the front desk and it was reversed. A call to my credit card company the next day further resolved the issue and I was able to still use my card. The young man who had made the error owned the mistake and was very apologetic upon check out. One other thing there is some noise from airplanes from nearby airport but did not disturb us.

Very Good
Traveller Type: family with young children