Hilton Garden Inn Louisville East

Very Good
Traveller Type: with friends
  : The hotel was clean, quiet, comfortable, and a great value for the money. We had a wonderful time
  : Everything was wonderful except when I needed more towels after the pool. The lady at the front desk seemed like she didn't want to give me extra, saying that I was supposed to use the little towels at the pool. When I explained them towels are to little to wrap around my body she said that they don't like the guests to use the towels from the rooms and get more because they don't want them stolen. While I do understand that sometimes people might take the hotels towels, it was inappropriate to assume that every guest will. We ended up returning all the towel we had been given right after changing in our room. You have a wonderful hot but the staff shouldn't come off to guests like that.

Very Good
Traveller Type: young couple

Fair
Traveller Type: group
  : Location was great, and so was the staff at the front desk during check in .
  : The fridge didn’t keep anything cold, the toilet would continue running after flushing and there was a large stain on the bed skirt. At check out the desk clerk hardly spoke to me, and never ask how our stay was. Due to these issues i feel like the room was overpriced.

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: young couple

Disappointing
Traveller Type: group
  : Very dirty, dated and smells bad.
  : Very dirty, dated, smells bad.