Home Inn and Suites Memphis

Disappointing
Traveller Type: Family with Young Children
  : The bed was comfortable
  : Other hotel guests were smoking weed in the hotel and we could smell it all night. We were only given 2 towels and 2 washcloths for our 2 night stay. There was 2 of us. The breakfast was very disappointing. Only cereal, bagels and muffins. There were only styrofoam cups available and no lids for travel for my coffee. We paid $300 for 2 nights and we had to spend extra on those 2 days for breakfast. I will not be staying here again.

Wonderful
Traveller Type: Traveling as Couple
  : Clerk at the check- in desk was efficient and kind. Price was fair. Location was convenient to the highway and restaurants.
  : Fresh fruit at the breakfast bar would be nice.

Good
Traveller Type: Family with Young Children
  : it wasn't deep cleaned, a stuffed animal toy was under the couch, so you do your own conclusions with that. we just needed a place to crash to continue our trip so we didn't eve tried to take a shower there, we waited to get home instead of exposing our skin to that.
  : 3rd floor was smoking floor we have to be changed, but the worst was the weed smell. I know there are mixed opinions on this topic, I just would say, don't go there with family specially if you have kids.

Very Good
Traveller Type: Solo Traveler
  : Pancake maker works great and some variety of bread. But now eggs or other protein.
  : No options for eggs or other protein

Fair
Traveller Type: Family with Young Children
  : The bath tubs were really SLICK, need to invests in some bath mats or some type of adhesives!!

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Business Traveler
  : The kitchen was nice staff was awesome and very friendly
  : The whole hallway smelled like burnt Marijuana people up and down the hall all night half the outlets in the room worked the people in the next room over very loud and seemed to be living there

Fair
Traveller Type: Traveling as Couple
  : Breakfast was scanty

Fair
Traveller Type: Traveling as Couple
  : The staff was genuinely impressed I liked that the staff wasnt rude they were very friendly stayed out the way and people business too
  : The bed it was itching my legs all night maybe changed the top cover & wash them all I didnt like the tub it was rusty a little & thats about it everything else was perfect

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. The guy on reception tried to accommodate us but nothing was right!!
  : The area looked a little run down. There were a lot of restaurants in walking distance, but I am not sure I would have worked anywhere. Check in was easy. There was a smell of whatever was used to clean the place and take away the smell of weed. Not sure what was worse. Got the our room, door was open. We checked the room out to see if anyone was already in there. Thankfully no. Checked out the most important room, the bathroom. Was greeting by a cockroach, didnt go further. My husband did. The bed looked so bumpy, pushed on it the mattress was so soft like the springs were missing. Opened the fridge there was food already in there. Went to ask if anyone was already staying there. We could not lock the door behind us. Another guest in reception heard us explain the situation, he said he had been living there on and off for yrs, and we should pack our bags & get as far away as possible. We did look at another room, as it was nearly 10pm and didnt think we could find another room in another hotel near by this late. But I was feeling itchy & uncomfortable. We asked the guy if we want to cancel could we get a full refund he said yes, if it is within the next 2-3 hrs We sat in the new room called Hilton, got the 1st room we could and left. When we told him that we would be cancelling he went back on his word and now said he could not guarantee a refund. I said WHAT! we argued. Asked for the manager/owner. He said there wasnt one. And we had to call booking.com for a refund. Anyway. We got our refund back, after a few calls to booking.com & the manager who never picked up. Another call to the hotel. Moral of the story is DO NOT BOOK A ROOM HERE. Definitely do not stay the night there!!