Hotel Ivy a Luxury Collection Hotel Minneapolis

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Our hot/cold facets in the sink were mislabeled, the shower was retrofitted and the shower head moved in a way that the water sprayed directly out of the shower, flooding the entire bathroom floor. Our room did not have a coffeemaker.

Poor
Traveller Type: Family with Young Children
  : Food was poor and service slow
  : Cleanliness was a real issue. The bed looked slept in along arrival and we never got housekeeping after repeatedly asking

Wonderful
Traveller Type: Solo Traveler
  : The hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility. The breakfast and dinner options are limited but quite good, as are the confection and the presentation. The staff are warm and immensely helpful, from restaurant suggestions to finding a specific brand of yoghurt that was listed on the menu but not readily available. Valet parking attendants serve double duty as informal concierges, which adds to the warmth and spontaneity of the place.

Fair
Traveller Type: young couple
  : The front desk was great, full of details and information. Loved the gentlemen that checked us in. Booked out room on booking.com. Our first room wasn’t great it was a larger guest room king. They were working on repairs and after a 6 hour car ride we wanted to take a nap and recharge. That wasn’t happening. We called the front desk then sent someone to the room and conveniently the noise stopped and soon after they left it picked back up. So my husband called them again. They then moved us to a room on a higher floor with a smaller bathroom, with a better view, And gave us a 100 credit for food and drink for the inconvenience. Okay great! Well 100 bucks here doesn’t go far. When we tried to use the credit at their restaurant Breva, we got weird looks and treated rudely so we left. We used it on breakfast and that was 73 dollars, it was not good! The valet is convenient. Housekeeping was fantastic! For the price we paid for 3 nights the only thing that was free was bitter coffee in the morning. I was expecting more I guess. In our room the light fixture was bent in the bathroom and lattice in the entry way looks like it could be replaced. The bed was as hard as a rock. By night two I missed home. When I think luxury I think of the little things too. I wish I had gone to their website and booked the room. That is my only regret. They lhave packages for the spa. That would have been nice.
  : The bed was so uncomfortable we left a day early. Pillow top doesn’t mean comfortable.

Very Good
Traveller Type: review category business travellers
  : Excellent location, close to both downtown and the convention centre.
  : Very dark rooms with poor natural light. The access to the spa has a separate access fee

Pleasant
Traveller Type: group
  : Did not accept my prepaid reservation from Booking- what’s up with that?