Home2 Suites By Hilton New Albany Columbus

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: review category business travellers
  : The building in general terms, pool, gym, laundry.
  : Cleaning wasn't the best. I stayed there 5 weeks and I finally got the bedroom cleaned after 3 weeks.TV worked once in a while.In the breakfast, milk was expired.At the end, they offered points if you gave them a good review.

Good
Traveller Type: young couple
  : The power was off when we arrived. It took a long time to check in and even get keys. The front desk never delivered us the keys we had to go fetch them. The prices for front desk drinks were too high.

Wonderful
Traveller Type: review category business travellers
  : Breakfast was a little bit to be desired

Wonderful
Traveller Type: young couple
  : The breakfast was better than other Homes 2 Suites by Hilton that I have stayed at. There was a good selection of items to choose from and plenty of them. The hotel was clean and quiet. The staff was very friendly and helpful.
  : The design of the shower in the bathroom could be better because when you took a shower, water came out from underneath the shower door and there would be water on the floor which flowed behind the toilet and under the vanity.

Wonderful
Traveller Type: family with young children
  : Good decent breakfast. The weather was beautiful and enjoyed having my breakfast outside

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : I stayed for 10 days, the hotel is near to my job, so I didn't waste a lot of time commuting. The hotel is good, has good bedroom, with a king bed, a nice chair if you are working in the hotel, a nice kitchen and a good bathroom in the bedroom. Hilton has an app that you can have your cellphone as key and others functions. You can order online and the front desk can receive it for you without fees.
  : I had 2 "major" problems, one was the cleaning, the hotel policy is to clean each other day and change bed cloths within 4 days of stay, so it would be like 5 days of cleaning and 2-bed changes, they barely changed the things in our room. And the other problem was about the digital key, I asked to activate the digital key so I could use my cellphone as key, but it didn't work in the 2 times that I contacted the front desk. Other things that could be improved for next guests are: More time for breakfast, 7 to 9 am it's so little time to sleep more and get breakfast, the phone in our room didn't work so we couldn't call the front desk, more hangers in the wardrobe, and check why the water in the shower comes yellow in the firsts seconds???, more toilet treats because in the last day we missed some and we had to ask for more, and a tip would be a manual of instructions of how to use the washing machine, it was my first time and it was a little confusing, but that's on me.

Very Good
Traveller Type: review category business travellers