Red Roof Inn Hartford- New Britain

Fair
Traveller Type: young couple

Very Poor
Traveller Type: with friends
  : Locatin
  : No fridge in the room, non-smoking room was the smell of burning cigarettes.

Very Poor
Traveller Type: review category business travellers
  : Hello, I booked 2 rooms in this hotel for the second time, and my second time did not make me happy, I’ll tell you why: I had a reservation online, we arrived at your hotel at 11:30, when I entered I stood in line for about 10 minutes and I heard a guest like me who was trying to check in and started to apologize for something to the guy who was standing at the check-in and explain that he was very tired and the like, I thought, okay, no big deal, when it was my turn everything was standard. gave me my ID and said that I had an online record, he asked how many key cards I needed, I said 4 for my entire team, he asked all these people to come up and show me the physical IDs, I said okay and asked to explain why he needed it, he he said that these are their rules, I asked to show where it is written in your rules, he began to show with dissatisfaction, after that I agreed with him and called my employees to come and show them, but at that time there were 3 of us, another one had to arrive through 15 minutes, after that I just started a conversation with him that I didn’t do this in my last booking and you are the first one to tell me this, he didn’t listen to me, but by that moment 2 of my employees approached with their physical IDs, after they approached without even looking at the ID that he asked for, he called the security and said you can look for another hotel for that night, what a mockery because after these words he asked me to step away from the queue and began to serve another visitor, in response to my words that I was standing on this queue and please register me, he replied that we should move away from the queue and asked the security guard to accompany us, having no desire to enter into a conflict, I sent my workers back to the car, I waited back for my turn just to find out what happened and why he made such a decision after After my workers came with ready-made IDs, he answered me that I tried to jump on him and barely told us to leave this hotel,...