Artel Hotel Times Square

Good
Traveller Type: Family with Young Children
  : locality
  : no room fzciliyies

Good
Traveller Type: family with young children
  : locality
  : no room fzciliyies

Good
Traveller Type: Solo Traveler
  : location
  : no carpet on the floor

Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Great location, 7/11 Wendy's Arby's starbucks all what I would consider to be across the road less than 5 mins can see from the front of the property. Times Square was approx 10 min walk. Shower water pressure was really good, room was of decent size. House keeping was daily and did a good job.
  : Constant smell of cannabis through the property. Dangerous room for kids, the room has concrete floors and very high bunk beds (higher than standard) the rail on the bunk was very loose and the gap so large that my 9year old would have fit through the gap. Falling from this bunk would cause serious injury. I decided to sleep in the bunk instead of my son but i also did not feel safe in the bunk as it was very wobbly and missing screws I ended up having to sleep top/tail with my 7year old so it was not the most comfortable stay. Also poor design the front door does not fit past the bathroom door (engineering or design mess up or something) so they have just cut a chunk out of the main door so it can open past the bathroom door, it's hard to explain but just not a good look not very professional at all.

Very Poor
Traveller Type:
  : Artel cancelled my reservation without prior notice. They said they were closed. I had to find a hotel last-minute because of their non-communication.

Good
Traveller Type:
  : The staff were lovely and very accommodating!
  : The rooms are a little dated but clean.

Very Poor
Traveller Type: group
  : Artel cancelled my reservation without prior notice. They said they were closed. I had to find a hotel last-minute because of their non-communication.