Club Wyndham Inn on the Harbor

Good
Traveller Type: family with young children
  : Manager was very kind at Checkin
  : Rooms were very loud - hallway noise was like walls were paper thin

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : There was nothing to like about this dump.Horrible accommodations; terrible customer service… she was completely uninterested in my valid complaint. I was treated with disrespect right from the very initial conversation.
  : The terrible customer service department who had everything but the customer in mind.. which means it was all about the money and nothing to do with an actual customer. Terrible job!

Very Good
Traveller Type: family with young children
  : Location
  : No pool rooms need a cleaning. Like rugs and couch smells in hallways

Pleasant
Traveller Type: family with young children
  : The location
  : No parking. Over crowed with parking. Was told at check in might now find n spot! I paid for room i should have a parking spot for My car. Was charged more upon check in then booking.com that I already pre- paid. No room service that cleaned the room. Had to call for clean linens n towels

Very Poor
Traveller Type: group
  : They emailed me and canceled my room and sent me to another hotel across the river which would have put me out of walking distance to all the places we were going to that weekend and would have had to spend money on expenses taxi rides so I had to get another room somewhere else at a higher price so we could be where we needed to be

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Clean, no smell.
  : No amenities, hallway noise loud in bedroom.

Poor
Traveller Type: family with young children
  : The view from the room was nice.
  : We were in room 201. Unbeknownst to us because it was our first time in Newport, there must be a bar underneath the hotel, we’re guessing? The noise level starting around 8:30 was insanely loud until all hours of the night! We stayed a Friday and Saturday night in March. The first night we thought it was noise from other rooms partying around us, the second night we realized there had to be a bar underneath us but it was too late to ask for a new room. It was a family trip to visit local colleges and both of our sons said it was the worst experience staying at a hotel they’ve ever had, which was very unfortunate because it marred the whole weekend, due to the fact that we had to be in bed early and up early for the college visit days. I can’t believe I didn’t see any other reviews about this, unless the hotel purposefully takes them down. Hopefully this review stays up long enough to save someone else the same misery. Very disappointing! The parking was also not optimal, but that another story!

Wonderful
Traveller Type: family with young children
  : Amazing location. Great view of the harbor from our room. Very clean. Roof deck is a nice bonus.
  : a gym would have been nice.