Peppertree by the Sea by Capital Vacations

Very Good
Traveller Type: Traveling as Couple
  : Very comfortable
  : Couldnt hear ocean from my room to far back from the ocean

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Location, view, closeness to the beach,and the staff!
  : We didnt have a shower curtain upon check in and the tub could have either been cleaner, or might need replacing.

Pleasant
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Beach proximity
  : Beds were old and dated and so was pull out, updated beds and pad for pullout would go a long way in the comfort

Poor
Traveller Type:
  : The Beds were comfortable
  : This was the worst experience I have had coming to North Myrtle Beach in over 40 years. I was suppose to have a balcony but didn't only had a large window to look out at ocean and it was filthy, we had 2 vehicles and could only park 1 in lot and the other a block back, got up the next morning to maintenance knocking on door to let us know there was a water leak below us and they had to come in and check it out which is understandable but they didn't offer to move us at all. We went to Breakfast and came back to no communication on what was going on with our room and had to go hunt down someone to get some answers which is bad customer service on their part. Finally got someone in Laundry which she was rude saying they could let us shower in another room for the time being until ours was fixed which ended up being over 24 hours before it was fixed. Went to front desk to speak to a manager and he told me there was not one onsite which is BS and it being a holiday weekend so I ended up making them give me an additional room which they should have offered from the beginning........and the pool was closed all weekend long with them telling us it would open Saturday when I checked in on Friday and another staff telling us it was going to be closed all weekend long so I highly recommend checking this place out closely before reserving a room from them. And lastly this is a Capital Vacation property which I have stayed at several here in the US and this by far was the worst one.

Pleasant
Traveller Type: Traveling as Couple
  : Location, pool area
  : Serious need for updating and water pressure. Met our needs since we got an oceanfront room. It was clean especially for the age of the room and amenities.

Very Poor
Traveller Type: Traveling as Couple
  : THE ROOM AND VIEW WERE A PLUS. CONSTRUCTION WAS ACTIVE AND WE WERE NOT MADE AWARE OF THIS..NO NO COMPENSATION WAS OFFERED FOR THAT.
  : THE STAFF NOT PEOPLE FRIENDLY... CONSTRUCTION GOING ON..

Very Good
Traveller Type: Traveling as Couple
  : Jolly was great at the front desk... super helpful and friendly.
  : The room could have been a little cleaner in spots. Construction going on in the off season.

Fair
Traveller Type: Group Traveler
  : Location and staff are awesome
  : Room had strong musty/mold smell, no screen on the slider, lock was rusted/broke on the slider, bathroom door hinge was stripped and it was falling off.