Four Seasons Resort Orlando at Walt Disney World Resort

Wonderful
Traveller Type: family with young children
  : The locationa and food was very good
  : Nothing

Wonderful
Traveller Type: Family with Young Children
  : The locationa and food was very good
  : Nothing

Wonderful
Traveller Type: family with young children
  : Excepcional, makes ir a completely different trip to disney. Its not a traditional disney hotel, its a 4 seasons
  : N/A

Pleasant
Traveller Type: young couple
  : The property was … BIG and therein lies its greatest challenge (which it often failed). I am a massive aficionado of the Four Seasons, its brand and the values it stands for. However, its big ‘resort’ hotels (such as this one and, for example, the one in Texas) just cannot maintain the strengths and basic brand values that lie in great service and attention to detail. They bite off the massive room rates, but cannot chew the customer service (which was often pretty poor). To be asked on Day 5 of our trip if we were ‘checking in’ by one of the lads on the front door (who we had seen at least three times before and tipped twice) just isn’t good enough. Neither is it good enough to pay $2,000 a night and not be shown to the room upon arrival. Neither is it good enough to already be paying the daily rate referred to above and then be offered an upgrade upon arrival … for an additional $4,000 per night. Not is it good enough to want a snack in the afternoon and be told that room service was available or the restaurant at the distant golf club. Four Seasons? This was barely two or three?
  : The above-mentioned lack of attention to detail, a staff struggling to understand let alone maintain the highest standards expected of the Four Seasons, often poor levels of service and a frankly ordinary room with a ‘lake view’ if you could recall what a lake looked like and imagined it through tress and buildings. If the Four Seasons was a ninth grader their report would read ‘Not good enough - must try harder’ or ‘Come ON Four Seasons, you are so much better than this. We visited the same brand in Marrakech a year ago and were given a complimentary double room upgrade. Here they smile sweetly at you and offer you an upgrade for an ADDITIONAL $4,000 per night and looked shocked when you smile sweetly back and refuse this almost humiliating offer.

Wonderful
Traveller Type: Family with Young Children
  : We were upgraded to a pool view room as there were building works going on the other side. Lovely big room with everything you could possibly need. Attention to detail all the way here. Capa restaurant on the top floor was very nice and a view of the fireworks.
  : The bar areas need more thought, there was nowhere to just go and grab a drink, you always had to book in and they didnt allow children to sit at the bar areas so was frustrating.

Pleasant
Traveller Type: Traveling as Couple
  : The property was BIG and therein lies its greatest challenge (which it often failed). I am a massive aficionado of the Four Seasons, its brand and the values it stands for. However, its big resort hotels (such as this one and, for example, the one in Texas) just cannot maintain the strengths and basic brand values that lie in great service and attention to detail. They bite off the massive room rates, but cannot chew the customer service (which was often pretty poor). To be asked on Day 5 of our trip if we were checking in by one of the lads on the front door (who we had seen at least three times before and tipped twice) just isnt good enough. Neither is it good enough to pay $2,000 a night and not be shown to the room upon arrival. Neither is it good enough to already be paying the daily rate referred to above and then be offered an upgrade upon arrival for an additional $4,000 per night. Not is it good enough to want a snack in the afternoon and be told that room service was available or the restaurant at the distant golf club. Four Seasons? This was barely two or three?
  : The above-mentioned lack of attention to detail, a staff struggling to understand let alone maintain the highest standards expected of the Four Seasons, often poor levels of service and a frankly ordinary room with a lake view if you could recall what a lake looked like and imagined it through tress and buildings. If the Four Seasons was a ninth grader their report would read Not good enough - must try harder or Come ON Four Seasons, you are so much better than this. We visited the same brand in Marrakech a year ago and were given a complimentary double room upgrade. Here they smile sweetly at you and offer you an upgrade for an ADDITIONAL $4,000 per night and looked shocked when you smile sweetly back and refuse this almost humiliating offer.