Gaylord National Resort & Convention Center

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type:
  : I was at the gaylord convention center Friday 10/13/2023 and Saturday 10/14/2023. Towne Park valet is affiliated with Gaylord by Marriott it saddens me that 500.00 was taken from my Jaguar and no one cares just imagine that after you spent almost $2000 for a bridal shower weekend for your daughter in a executive suite and everyone blows you off as though youre crazy but I promise you if they do not solve this issue, our families will never stay at the Gaylord again or the Marriott. Being honest, its really not about the money I really feel like we were violated. Everybody pushed us off as though it doesnt matter. Oh, but it does matter and we matter we are not going to allow this issue to go on resolved. And just imagine we are having my daughters beautiful bridal shower we chose there and then they take $500 from us. Thats a problem. But I bet you if one of their employees stole from them. They would do a thorough investigation, but because I am a guest its okay she will go away soon. ITS NOT OKAY! All Im asking you, Gaylord and towns park is to make this right ASAP after your investigation even if you have to pull cameras please do so. I truly am hurt behind this because I expected more from this hotel than that Ive been vacationing with my family and friends here for years. messed up my daughters whole bridal shower. Just sad.
  : I was at the gaylord convention center Friday 10/13/2023 and Saturday 10/14/2023. Towne Park valet is affiliated with Gaylord by Marriott it saddens me that 500.00 was taken from my Jaguar and no one cares just imagine that after you spent almost $2000 for a bridal shower weekend for your daughter in a executive suite and everyone blows you off as though youre crazy but I promise you if they do not solve this issue, our families will never stay at the Gaylord again or the Marriott. Being honest, its really not about the money I really feel like we were violated. Everybody pushed us off as though it doesnt matter. Oh, but it does matter and we matter we are not going to allow this issue to go on resolved. And just imagine we are having my daughters beautiful bridal shower we chose there and then they take $500 from us. Thats a problem. But I bet you if one of their employees stole from them. They would do a thorough investigation, but because I am a guest its okay she will go away soon. ITS NOT OKAY! All Im asking you, Gaylord and towns park is to make this right ASAP after your investigation even if you have to pull cameras please do so. I truly am hurt behind this because I expected more from this hotel than that Ive been vacationing with my family and friends here for years. messed up my daughters whole bridal shower. Just sad.

Very Good
Traveller Type: Traveling as Couple
  : How the restaurants and party lounge closed early. Need more extended hours (maybe up till 2am). Need Room service overnight or snack bar.

Wonderful
Traveller Type:
  : Clean, convenient, classy accommodations. Premium amenities. Wonderful staff who went above and beyond. Stayed with a group of friends, and we're already planning our return trip. I will definitely recommend the Gaylord to others. Next time we'll try the spa.
  : The hotel is huge because it's built for national and international conferences. It could be a little confusing to navigate. Unfortunately, the best steakhouse on property was fully rented out during our stay, so we couldn't eat there or use use the cigar bar/fire pit (which was a primary reason for our selection of this location). That was unfortunate.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : The facility was very nice from check in to check out. The landscaping is gorgeous. There is a free shuttle service to certain areas so you don't have to leave your parking space.
  : The food was a little expensive for what you receive. There are a few places on site, the steakhouse was closed when I went. However different things are available at different times but if you don't ask you will miss out because nothing is posted out in the open. If you like basic food and not gourmet sandwiches or vegan meals I would recommend not eating at the hotel.