Emerald Isle by Panhandle Getaways

Poor
Traveller Type: Family with Young Children
  : We loved the property location as we have stayed at this property every year for the past 9 years. We have never stayed in CONDO 1108 and we will NEVER stay in this unit again.
  : The place was not at all up to par considering the amount of money we spent. Upon arrival the condo had a bad odor and was extremely warm. After walking through the unit to observe the property we found so many things that need to be repaired / replaced. The AC unit was frozen up and had to be repaired in which Panhandle Getaways handled immediately. The unit needed to have a deep cleaning as the doors where dirty with fingerprints and smudge all over them and the floors not swept good. The dishwasher had a yellow stick substance on the opening that needed to be wiped down. In the guest bedroom the full-size bed had a broken headboard that had been propped up on the wall with pillows organized against it. The bathroom shower broke and could not be used 5 days into the trip as well as both bathrooms had black mold on the ceiling air vents due to moisture. We had several noticeable crack and holes int he walls that had yet to be repaired or had been spackled and never sanded or painted to match. Panhandle Getaways did work diligently the first time to have someone come out and take care of the AC unit and get it back running. They had stated they would have someone come out and reclean the unit, but we never saw anyone during our stay, nor did anyone come and repair the shower upon reporting it. Unfortunately, we spent the next several days with 5 people sharing a bathroom to shower. The AC unit eventually went back out and we had to turn everything off let it unfreeze before using again. I can honestly say that in the past 9 years of staying at this property condo 1108 was the absolute worst unit we have stayed in. You would think when paying $4,802.09 for a condo it would be clean and everything in working condition. I do understand that Panhandle Getaways is the property manager and it's up to the owner to make the repairs, but they are still representing the properties through their business and should make sure they are 110%.

Poor
Traveller Type: Family with Young Children
  : Location was great.
  : Very outdated condo with zero appeal. Balcony in very bad condition upon arrival. Not clean and terrible outdoor furniture. There were six in our party and only two chairs on the balcony. Locks broken on balcony door.

Wonderful
Traveller Type: Family with Young Children
  : We loved it. The kids walked the beach while the adults sat on the balcony. Everyone was comfortable. We cooked Christmas Dinner in the Condo. We played games and lounged around. All 8 of us had a blast!
  : We couldn't stay longer

Very Good
Traveller Type: Traveling as Couple
  : The property and location were wonderful. Parking was ample and the hot tub was very nice. Fast elevators and good water pressure, too!
  : It was a lovely unit but the furniture wasn't the most comfortable.

Wonderful
Traveller Type: Traveling as Couple
  : VERY RUDE security or pool lady. Even to my children. Other than her it was perfect.

Poor
Traveller Type: Family with Young Children
  : Air conditioner worked good.
  : One of the staff was very rude. An older woman, I didn't get her name but I'm sure she has been mentioned in other people's reviews.

Very Poor
Traveller Type: Family with Young Children
  : The only thing good about the property was the view
  : Ugly, cheap furniture and decoratingNeglected front door and locksMissing batteries for TV remotesLivingroom TV - cable box disconnectedBugs in both kitchen and bath every morningMaster bath had a dripping faucet that made it hard to sleepSleeper sofa bed was broken and couldnt support the couch cushions - so you were sitting at a downward angle Toaster had an electric burn the first morning we were there and then quit completelyThe weather was cold and there were ZERO blankets in the unitWe didnt feel safe because the lock on the front door was weak and there was no deadboltI have never paid more for a vacation getaway that was so sub-standardThe right business decision for you would be to refund me at least 30% of my rental.

Wonderful
Traveller Type:

Poor
Traveller Type: Family with Young Children
  : NO BREAKFEST I LOVED THAT IT WAS ON THE BEACH POOLS WERE WARM ENOUGH TO SWIM IN NEVER MET ANY STAFF OR CLEANING PEOPLE IT WAS FAIRLY CLEAN LOVED THE BALCONY WITH 2 ENTRY WAYS
  : ROACHES!! ROACHES!!! ROACHES!! WALKED IN ON DAY 1 ROACHES WERE RUNNING FROM EVERYWHERE COULDNT COOK BECAUSE ROACHES WOULD TRY TO CLIMB IN YOUR FOOD FURNITURE WAS BROKEN AND NASTY EVERYTIME YOU OPENED THE FRIGE ROACHES WERE THERE SAME WITH THE DISHWASHER.ALSO WAS WOKE SEVERAL TIMES WITH ROACHES CRAWLING ON ME CALLED THE PERSON I RENTED FROM TOLD THEM ABOUT THE PROBLEMS ALL I GOT WAS FOR ME TO CALL MAINTANCE ABOUT THE BUG PROBLEM (NOT MY JOB) WENT AND BOUGHT 150.00 IN ROACH SPRAY AND BOMBS WAS NEVER OFFERED A REFUND OR NEW ROOM WHO KNOWS MAYBE ALL THE ROOMS HAS THIS PROBLEM!!! POOL CLOSED TO EARLY COULDNT USE THE SPA OR WORK OUT ROOM SINCE IT CLOSED AT 4PM THE OWNERS OF THE CONDOS WERE ALWAYS RUDE AND HATEFUL YOU HAD TO PARK ACROSS THE STREET SINCE OWNERS TOOK OVER THE GARAGE AND DIDNT ALLOW YOU TO PARK THERE I CAN GO ON AND ON NEEDLESS TO SAY I WILL NEVER STAY AT THIS PLACE AGAIN EVEN IF IT WAS THE LAST ROOM AVAILABLE. ONCE WE RETURNED HOME NOTHING WE TOOK CAME INSIDE UNTIL WE HAD IT SPRAYED FOR BUGS WHICH WAS ANOTHER $75.00 PEEPS DO NOT RENT THIS PLACE

Wonderful
Traveller Type: Traveling as Couple
  : No breakfast, but the location was good enough for our needs.
  : Well, the room could have been a bit cleaner. Under the beds and other such areas. Not many dishes available, but doable. Those were really small issues though.