Quality Inn & Suites University Area

Wonderful
Traveller Type: young couple
  : It was conveniently located to interstate access. Several food places in walking distance. My room location was great, I could walk 20 feetto a smoking area. Tables and grill for your use under a shade tree.

Pleasant
Traveller Type: group
  : the pool was the only thing i liked that i thought was decent.
  : The tub wasn’t draining properly in the bathroom in room 204.

Fair
Traveller Type: solo traveller
  : The price
  : Not having cable or a smart tv, I can tell that the room was finished in a rush. The bed weren't that comfortable

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : The room was clean. It was fairly quiet.
  : The fees that were not listed. Such as a deposit was required upon check in. The deposit is $100 but they charged sales tax for that. Bringing up the total deposit to $125.55 of which you will only receive $100 back. They check your room to decide whether you will recieve the deposit back but not until after you have check out and left. There is a very long list of things that can't be done. But also there are reasons they will keep your deposit such as if anything that could possibly be a stain on towels and blankets. If they consider your room excessively dirty (which is subjective), if your room smells like smoke (there are people living there that smoke and the smell creeps in from outside) or if your room smells like marijuana (which the people smoke freely) and it also creeps in from outside.They don't do the inspection right as you check out so there instances where people thought they would get the deposit but they didn't. Because a towel was stained by orange soda, or there were little flecks of blood or substance that looked as if it may stain things. There were many other reasons but those few are the main things I could remember.

Fair
Traveller Type: young couple

Very Poor
Traveller Type: group
  : We didn’t even stay the first night. Their beds felt just a tiny bit softer than concrete. The floor wasn’t completely finished in spots. There was extreme dirt and some dead bugs and missing a piece of flooring in the space between the adjoining doors. The lower wall trim wasn’t fit properly to the walls in large spaces, there were spots where the piece was 3 inches away from the wall. There was White tape That was peeling around the front and sides of the base for the TV and the TV stand was a dark brown, so it was easy to see. We were still charged for the first night fee, even though we did not stay, and I had to deal with a bunch of rudeness from them. But the absolute worst thing about that hotel was that the staff wasn’t very nice at all and was snappy. The clerk at the check-in counter wouldn’t hardly look at you but when she did she rolled her eyes and then just started almost through you. A hotel business is mostly customer service so staff should be more courteous to their paying customers.
  : Answered just above

Fair
Traveller Type: family with young children
  : The pool was nice. It was big and clean.
  : The rooms were not like advertised. The hotel itself is painted pale rainbow colors. There was a sign on the door saying they were working on the hotel to make experiences better but I didn’t see any form of construction going on. Also the front desk attendant was not friendly. There didn’t seem to be many employees to be found. The door to our bathroom had paint peeling off where they had painted over some obvious damage. There was no phone in the room and the refrigerator door had several spots where the paint was flaked off and rusted.