Fairfield Inn & Suites by Marriott Rockford

Very Good
Traveller Type: Solo Traveler
  : The room was nice and clean.
  : I couldn't find someone at the desk when I walked up 3 times.

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Solo Traveler
  : The bed was comfortable.
  : There was not a clock in the room. I had to put the TV on the Weather Channel to keep up with time. That channel always has the time of day showing. I did use my cell phone for the time as well. However, your plug in "box" for charging the phones didn't work. So while inside the hotel I had to save my phone "juice" in case of emergency and family contact. I did recharge whenever I was in my vehicle.

Disappointing
Traveller Type:
  : It was a nice space but the staff manager Theresa was so rude and judgmental she liked a whole family out of the pool room because she thought they werent guests at the hotel and threatened to call the police she was also very rude to me and my group and harassed us all night about who was in what room even though we had more than one room booked
  : The manager made us uncomfortable and we felt in welcome and I called previously to make sure the rooms were ready but when she saw the four of us she was acting like the reservations disappeared and she needed to call booking to verify we were the right people and even though I gave her my id and name and card that I paid with she was acting like we couldnt stay or book other rooms aside from the reservation that she couldnt see anymore and that it was going to be way more expensive than the reservation we booked with booking

Very Good
Traveller Type: Traveling as Couple
  : Awesome

Fair
Traveller Type: Traveling as Couple
  : Breakfast was good.
  : The first room they gave us, the TV was smashed, so they moved us to another room, which was nice. We went to take a shower. And we couldnt turn the water on in the bathtub. It was broken. Kind of disappointing to not be able to take a shower.