Thunderbird Resort Club

Pleasant
Traveller Type: Family with Young Children
  : reasonably appointed with kitchen and equipment. room renovation were pleasant.
  : sofa bed was awful. a/c and heater were too noisy to have on at night

Wonderful
Traveller Type: Family with Young Children
  : Great little place for what we needed. Loved that we could cook and sit at a table. Overall great for the age of the property and I liked that I felt secure.
  : The sofa bed was not very comfortable The mattress is a very bad quality.

Good
Traveller Type: Solo Traveler
  : The room was clean and well furnished.
  : The. Resort didn't have much to offer. The pool was closed.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : easy to find though not in the best part of town
  : remote check-in was odd

Good
Traveller Type: Family with Young Children
  : The location was convenient to shopping and also easy to get to the Reno-Sparks Convention Center. Last year we stayed at a downtown Reno hotel. This location was actually much more convenient. It was also much more family friendly. It was nice to have the car parked right outside the door. Loved the kitchen facilities. If we come again, we will come more prepared to take advantage of this. We really liked the full-size refrigerator and the full-size coffee maker. Crazy that there were 3 TV sets which removed conflicts over what to watch. Minor annoyances were outweighed by the wonderful fact that we occupied the whole apartment. It provided privacy for my daughter to sleep while we were able to stay up and not bother her. It felt like a home - not like a hotel room. It was nice to see families enjoying the central park area near the BBQ area.
  : The facilities are aging and not kept up as well as they could be. For example, the faucet in the master bedroom sink was loose and moved around (no functional problem, though). The bar holding up the shower curtain was too low, and the shower curtain was dragging on the floor of the shower. The TV remote in the 2nd bedroom did not work. The shower hot/cold control was VERY touchy and if one wasn't careful, one could get burned as the hot water was VERY hot. One other minor annoyance - it would have been nice to have some kind of curtain or barrier between the upstairs hallway and the sink area in the shared upstairs bathroom. But that is how the apartment was designed and it was only an odd and minor annoyance.

Very Good
Traveller Type: Traveling as Couple
  : This place is very nice. I will definitely stay here again when traveling to Sparks. Much nicer than staying in a hotel. To have at apartment with kitchen. And living room. Definitely a plus. Great location.
  : A live person at the check in counter

Fair
Traveller Type: Traveling as Couple
  : Unit was clean.
  : *No pool AT A RESORT - UNACCEPTABLE & FALSE ADVERTISING!!! This info should have been disclosed, as I would not have booked a stay here knowing the pool had been closed for over a year!!! *The main property entry instructions were non-existent, (property address gates closed and I had to ask a person on the street how to locate lobby access). *No coffee - even Motel 6 at $49/night provides coffee packets!

Fair
Traveller Type: Family with Young Children
  : The place was clean and well stocked. It was quite and in a good location for our needs.
  : I wasnt told that the pool was out of commission. I was not informed about how to get our room cleaned or at least fresh towels. There was no one on the property to ask. The virtual staff was so so. Not very friendly and when we had trouble at the gate, the woman wasnt being very pleasant.

Poor
Traveller Type:
  : Location
  : Their response to maintenence problems