El Monte Sagrado Resort & Spa

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : The property is beautiful and relaxing!
  : Its also quite large and quite. Great to walk around an be outdoors.

Very Good
Traveller Type: Family with Young Children
  : Resort feel to it and quiet
  : Saw allot of spiders, not kept up in the patios. Didnt like that I mentioned to the front desk to remove a crib out of the room and they completely forgot. The room was a little dark needed extra lighting. Did find a spider in the restroom.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Most excellent breakfasts!!! Our dinner was also good quality and tastie. I thought the staff was the best. Genuine and friendly. The grounds were lovely. The light fixtures and decor were gorgeous.
  : Room service plates and trays left in the hall too long. Yucky

Pleasant
Traveller Type:
  : Room was a suite.
  : The air conditioning was noisy and not very effective. Hotel condition tired. maintenance of room conditions poor. (broken blinds) Poor lighting in grounds. Insufficient staff.

Very Good
Traveller Type: Family with Young Children
  : Quite & location
  : The grounds need more upkeep

Very Good
Traveller Type: Traveling as Couple
  : Beautiful grounds around the main area, pond, tree-lined. Very peaceful and serene.Yoga with Alana was awesome. She is the kindest, sweetest person!The valet team were all amazing and helpful!
  : Rooms are dark - western Gothic. The mountain room we were initially given was in obvious disrepair. Torn curtains (holes) that dont close, missing picture over the fireplace - hook and shadow of the picture still evident.Clearly sends a message that there is an element of leadership and caring that is missing from management.Spent the initial two hours of our stay moving around rooms till we were finally installed in a lovely room. The place was far from full so these shenanigans were wholly unnecessary and diminished our stay

Good
Traveller Type: Traveling as Couple
  : The setting was lovely - beautiful gardens, pool and public spaces for guests. It was close enough to the center of town to walk.
  : 1. Housekeeping did not appear following the first night and when I called at 3:30 pm I was told they were still working. Housekeeping did not come and we found a supervisor at 4:10 pm to request that trash be removed. This was a poor response by management and failure to follow up. 2. We were on the ground floor and the only curtains offered for privacy were blackout. A walkway was next to the glass door so the curtain had to be pulled for privacy, leaving the room too dark.

Very Good
Traveller Type: Traveling as Couple
  : The room, particularly the tub.
  : Spa prices were misleading