Ramada by Wyndham Tucson

Disappointing
Traveller Type: young couple

Good
Traveller Type: family with young children
  : The quietness
  : The bathroom was not clean.

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : The door to my girls’ room didn’t lock automatically which to me is dangerous. I did let staff know when we left. The handle to our room was really loose like it was going to fall apart. We had to wait 10 minutes for the check in clerk to get back from wherever she was. In the morning I went to the check in desk twice, once to ask where the bathrooms are and once to tell them about the broken lock on the door, and both times I had to ring the bell because no one was at the desk. Also, when we arrived, several people were at the desk for the 3rd time to get their room keys to work. My room key worked the 1st time but then quit working.

Pleasant
Traveller Type: review category business travellers

Poor
Traveller Type: family with young children
  : Staff was friendly and very accommodating. Did the best they could with what they had to work with.
  : Sheets an blankets had yellow stains, found a roach in my bathroom, bath tub water would not drain. Walls had peeling paint. Door is hard to open, unlock. Closet door was hard to open. Ironing board ripped and stained

Poor
Traveller Type: young couple
  : good location for getting around town, friendly staff
  : room was dirty. stains on bedspreads, a live roach in the bathroom. there was a very bright light outside our slider door that stayed on all night and the shades didn’t help, so it was very hard to sleep.

Good
Traveller Type: group
  : simple, but good

Very Poor
Traveller Type: family with young children
  : What a horrible experience!!! I am NEVER using your website again to book a hotel!!!! Stayed in a horrible hotel with HuGE cockroaches and spiders and NO HOT WATER AT ALL. plus TV in 1 of the 2 rooms did not work!!! After complaining for over 20 mins on phone with Abegail (from booking.com) and front desk clerk I was told that I would only get a $27 refund !!!!!! WHICH I NEVER RECEIVED!!!!!!!!!!!!!!!!! Front desk clerk also said those cockroachs were called pipe roaches and that the hotel was old and had reversed plumbing in half the rooms. So the roaches and spiders were normal!!!!!!!!!
  : What a horrible experience!!! I am NEVER using your website again to book a hotel!!!! Stayed in a horrible hotel with HuGE cockroaches and spiders and NO HOT WATER AT ALL. plus TV in 1 of the 2 rooms did not work!!! After complaining for over 20 mins on phone with Abegail and front desk clerk I was told that I would only get a $27 refund !!!!!! WHICH I NEVER RECEIVED!!!!!!!!!!!!!!!!!

Pleasant
Traveller Type: family with young children