Holiday Inn Express & Suites - Lindale an IHG Hotel

Wonderful
Traveller Type: family with young children
  : Although most other hotels were not suppling the hot buffet style breakfast because of the virus, this one did AND had gloves for mandatory use when getting your food and a fCe mask policy

Good
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children
  : It was quiet nobody bothered is and we were checked in quickly and the next morning housekeeping came through and make sure we were okay it was great.
  : What I'm booked the room it didn't say anything about the pool being closed and yet when we got there we were informed that the fitness center was open but yet the pool wasn't and so that was a very very unhappy moment and very disappointed but other than that everybody was nice room was clean we had everything we needed but I paid that much money and couldn't go swimming but yeah we could go into a fitness area that is more contact area than the pool so if the pools going to be closed you need to put that on your website.

Poor
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : Fitness center media did not seem to work

Poor
Traveller Type: family with young children
  : The hotel was new and nice looking.
  : The staff at the front was very unprofessional and dressed and acted like teenagers. They never greeted on exit or arrival. The power went out and rebooted in our room twice. The air didn’t stay on and it was hot. The shower wouldn’t stay closed. The pool was brand new and we were excited but it was closed. Every part of this hotel was a let down.

Very Good
Traveller Type: review category business travellers

Good
Traveller Type: group
  : Over all the Hotel was what I expected. Staff was friendly and willing to help with problems.
  : There was ants in our room. Reported it the next morning and did not see anymore. But saw lots of bugs in the hallway and stairwells