Aloha Crater Lodge and Lava Tube Tours

Policies

No special conditions apply for groups.

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
Children from 1 year old to 17 years old stay for US$15 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Aloha Crater Lodge and Lava Tube Tours in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Please note: During the recent volcanic eruption, the property will continue to serve all guests who have reservations at Aloha Crater Lodge. The property is in a safe area, the air quality is good and there are no road closures in the area.

Please email Please they property further information regarding sites to be seen in and around the Volcano and Hilo areas or if you have any questions about the recent volcanic activity.

The Lava Tube Tour is only available for children who are 10 years of age or older and are accompanied by adults. This tour has is a cost of $10 per person for equipment rental.

Please note: A fee will be charged if smoking takes place inside the rooms at this hotel.

Please note that the property does not accept American Express as a method of payment.