Delta Hotels by Marriott Chicago Willowbrook

Pleasant
Traveller Type:
  : The staff although new and not able to communicate in English were kind , pleasant and attentive. I liked the spaciousness and location. There were plenty areas in the lobby to visit privately with small groups. Plenty of parking.
  : The breakfast excluded most of all the guests. The long halls with no luggage transports available. No dining. No room services. Dusty counters and broken equipment in the rooms.

Poor
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : Employee was rude
  : The hotel overbooked and canceled my reservation

Poor
Traveller Type: Solo Traveler
  : Location and nothing else
  : Not clean - tub in first room had the enamel pealing off - I requested to change and the second had a dead squashed bug on the sheet.

Wonderful
Traveller Type: Business Traveler
  : Price and location
  : I had to call my credit card company due to the erroneous charges

Poor
Traveller Type: Group Traveler
  : Room was "Worn". No icemakers on second floor, icemaker on third floor did not work. No continental breakfast; Only coffee provided. For $---night I expected much more. Could have gotten better value at the La Quinta. VERY DISAPPOINTING FOR A MARRIOTT.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : there honestly wasnt much I liked about this hotel at all. The location was okay, one staff member was helpful
  : The first room we were put in was filthy, obviously not cleaned between guests. Food inside microwave, stains all over carpet & walls, the carpet was not vacuumed, folded towels were soaking wet, mold & pubic hairs in shower. The first time we contacted the front desk we were told no manager or housekeeping were on duty & nothing could be done until the morning, we were told to just stay in the dirty room. It took two more times going to the desk & complaining to finally get put in a new room. Housekeeping woke us up in the mornings even though do not disturb sign was hung on door. 4 times asking for a manager all weekend and there was never one available to talk too.