TownePlace Suites by Marriott Grand Rapids Wyoming

Wonderful
Traveller Type: review category business travellers
  : Rooms layout
  : Wish I had more room service

Good
Traveller Type: family with young children

Fair
Traveller Type: review category business travellers
  : Like crockery and cutlery and table and desk.The breakfast had the biggest range of condiments we have seen.
  : At check-in, we were told we were not booked in. It took the lady 30 minutes to realize she booked someone with a similar name on our booking, even though she copied their ID and changed our address, phone number and card to theirs. We barely got an apology. She also lectured us on not using third party booking.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : It was nice , convenient,
  : The floor wasn't vacuumed I went and got a vacuum and did it myself ....didn't like being charged 20 a day for incidentals it was separate so it better not be on my card and the chair in our room was filthy

Very Good
Traveller Type: family with young children
  : The property was well kepted and the staff was amazing.
  : The pool area was extremely hot, over powering smell of chlorine.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : The location is great, right next to the freeway and grocery store. The employees are all really friendly and helpful. We were surprised to see a pool, there wasn't one last time we stayed there.
  : The water shoots out the opening in the shower and gets all over the floor. In our room, the edge of the carpeting was frayed and the tack strip was sticking out.

Very Poor
Traveller Type: family with young children
  : They Are Terrible Kicked Me And My Kids Out Call Police On Us We Where The 1 Hour They Said It’s Because It Was More Than 4 Of Us We Checked In At 7pm An Was Escorted And Banned By 8:30pm Worst Service I Have Ever Had And I’m 30 Years Old I Had A Small Party For My Baby 4th Birthday It Was So Embarrassing Telling Kids They Have To Leave When They Just Got There And Did No Wrong
  : Customer service